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Refund Policy

1. Cancellation Policy

At Aegina Retreats we understand that plans may change, and we want to make your experience as smooth as possible. Our refund policy for cancellations is as follows:

2. Full Refund for Cancellation 60 Days Ahead of the course date.

If you decide to cancel your reservation or participation in our course 60 days or more ahead of the the course date, you are eligible for a full refund of the course fee. We will process your refund promptly, and it will be issued to the original payment method.

3. For cancellations made between 30 days and 59 days ahead of the date of the course date

 

We offer a gift voucher that you can use in the future or rebooking of your course to another specific day.

4. No Refund for Cancellation Less Than 30 Days Ahead of the course date

Unfortunately, if you cancel your participation within 30 days or less of the final confirmation date, we will not be able to provide a refund. This policy is in place to cover the costs associated with your reservation and to ensure the availability of spaces for all participants.

5. How to Request a Refund

To request a refund, please contact us as soon as possible through our provided contact details in the "Contact Us" section of our website. Please include your name, reservation details, and the reason for your cancellation. We will process your refund according to the terms outlined above.

6. Processing Time for Refunds

Refunds will be processed within a reasonable timeframe and will typically be returned to the original payment method used at the time of registration. The processing time may vary based on your payment provider.

7. Contact Us

If you have any questions or need further assistance regarding our refund policy, please don't hesitate to reach out to us through our provided contact information.

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